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Most volunteer roles do not require any minimum qualifications as training is largely done on the job. However, if you have experience from previous paid employment or training e.g. cash handling experience, this could be used to help place you in a suitable role.

Transferable skills from your home duties or previous work experience can be very valuable to volunteer organisations, especially for caring roles.

For our flyer on transferrable skills for aged and disability care click here.

Reputable volunteer hosting organisations will work with volunteers to place them in roles which are rewarding and suited to their skills or interests, where possible.

Certificate 1 – Active Volunteering

If you would like to achieve a formal qualification in volunteer work there is a Certificate 1 in Active Volunteering course available which is funded by the NSW Government for eligible students.

The course covers:

  • What it means to be a volunteer
  • How to prepare and work as an effective volunteer
  • How to work safely ensuring your own health and safety and that of others
  • How to work respectfully with people from diverse social and cultural groups and situations
  • How to communicate in the workplace including gathering, conveying and receiving information and/or writing a variety of simple workplace texts
  • How to volunteer in particular environments, for example, aged care, disability support, hospitality, retail or sport.

To achieve this qualification, the candidate must also complete at least 20 hours of volunteer work.

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