Join us for tea and toast, as our guest speaker Kim Sattler explains how she utilised data collection and evaluation to create sustainable services and meet the needs of vulnerable women in our region. Kim Sattler works at the Illawarra Women’s Health Centre as a Disability & Domestic Violence Support Worker. She works with women who have a disability and have experienced violence plus vulnerable young women with a disability. This work was borne out of a research project in 2015 called Breaking the Silence which explored the stories of local women with disabilities who had experienced violence in their lives. The service operates from a trauma informed model and often identifes emerging issues amongst the patient base that informs new ways of working with women in need. Kim provides one-on-one support, advocacy and referral for women and also does domestic violence prevention education with younger women and men in schools and in disability services. The use of effective evaluation methods and good data collection enabled the centre to continue to locate funding to provide an ongoing service to women with a disability in the Illawarra where there was a critical shortage of such services locally. Kim will outline the methods and strategies she used to create a new service to a critical group of women in our community. CAN’T MAKE IT? If you are unable to attend your nominated course a substitute for your place is welcome to attend. The full fee will be charged if you or someone in your place does not attend the session and we have not been given notice as specified below. REFUNDS: If the registered participant is unable to attend a minimum of 3 days’ notice is required to receive a full refund. If the registered participant provides less than 3 days’ notice a refund of 50% of course cost will be refunded. If the course is cancelled, a full refund will be paid in full. ATTENDANCE REQUIREMENTS: Please advise us at time of booking if you have any specific mobility needs e.g. for visual, hearing or mobility impairments. DON'T HAVE A CREDIT CARD? Choose the Pay by Invoice option for Bank Transfer payment

Volunteers and carers give so much to their families and communities, often at the expense of their own wellbeing. Who cares for the carers? In this reflective, playful and creative workshop, we will explore how carers can take better care of themselves, notice when they are getting depleted, support ongoing resilience and provide some nourishment for body and soul! A delicious light lunch is included. Annette Tesoriero is a highly engaging and effective workplace and community trainer, with a background in tertiary student services, theatre practice and community arts. Her professional experience in the performing arts underpins her delivery of theatre and voice workshops in community settings. She has a special interest in community arts practice and management and holds a Masters of Management in Arts Management and a Certificate IV in Workplace Training and Assessment. 

An introduction to marketing concepts for non-marketers, Marketing and promotion is becoming more important in human services as we enter a period of increased competition and customer choice.This workshop will focus on building an understanding of branding and how to use a communication strategy to deliver consistent messaging to different target audiences. At the end of the training you will: Understanding branding and the importance of brand reinforcement. Develop a communication strategy to target different audiences. Map your brand to your strategic plan. Use personnel to promote your brand Know how to develop an ‘elevator pitch’ Your facilitator will be Nicky Sloan. Nicky is the CEO of the Community Industry Group. She has extensive experience in the communityservices industry working in community development, women’s and family services and strategic management. Her diverse work history also includes local government, the tertiary sector, banking and finance, owning and running small businesses as well as several board appointments. With degrees in Community and Environment, and Marketing, a Diploma in Project Management, and a qualification in Workplace Training and Assessment Nicky is a highly sought after trainer. Morning tea will be provided. Click here for a printable flyer. CATERING: Please advise us at time of booking of any specific dietary requirements. ATTENDANCE REQUIREMENTS: Please advise us at time of booking if you have any specific needs e.g. for visual, hearing or mobility impairments. CAN’T MAKE IT? If you are unable to attend the session a substitute for your place is welcome to attend. The full fee will be charged if you or someone in your place does not attend the session and we have not been given notice as specified below. REFUNDS: If the registered participant is unable to attend a minimum of 3 days’ notice is required to receive a full refund. If the registered participant provides less than 3 days’ notice a refund of 50% of course cost will be refunded. If the session is cancelled, a full refund will be paid in full. DON'T HAVE A CREDIT CARD? Choose the PAY BY INVOICE payment option for Bank Transfer payment.