Training & Events

Do you know your obligations under the Privacy Act & supporting regulations? Do you know how to respond to a breach in privacy? Join us to review your current policies & practices. Dana Mertens will be your facilator. She has over 15 years’ experience in the community services sector in the Illawarra region. She has a strong background in policy, quality systems and management within not for profit organisations. Dana holds a Diploma of Community Services; Diploma of Youth Work; Diploma of Alcohol & other drug work, Certificate IV in Training and Assessment, and is currently studying postgraduate work in Health Management and Leadership. For a printable flyer click here. ATTENDANCE REQUIREMENTS: Please advise us at time of booking if you have any specific needs e.g. for visual, hearing or mobility impairments. CAN’T MAKE IT? If you are unable to attend the session a substitute for your place is welcome to attend. The full fee will be charged if you or someone in your place does not attend the session and we have not been given notice as specified below. REFUNDS: If the registered participant is unable to attend a minimum of 3 days’ notice is required to receive a full refund. If the registered participant provides less than 3 days’ notice a refund of 50% of course cost will be refunded. If the session is cancelled, a full refund will be paid in full. DON'T HAVE A CREDIT CARD? Choose the PAY BY INVOICE payment option for Bank Transfer payment.           

Did you know that the not-for-profit sector has the highest rate of fraud of any industry? One of the most important elements of governance is to ensure a full understanding of their financial position, and effectively manage the risks related to finance. This session will provide board members with the skills to read financial reports, assist with budgeting, and ensure key risk and fraud prevention policies are in place. Bring along examples of of your organisation's financial reports. At the end of the training you will: • Develop skills in reading financial statements. • Understand key financial ratios. • Be able to develop budgets. • Understand and reduce financial risk and fraud. Dana Mertens is your facilitator. She has over 15 years’ experience in the community services sector in the Illawarra region. She has a strong background in policy, quality systems and management within not for profit organisations. Dana holds a Diploma of Community Services; Diploma of Youth Work; Diploma of Alcohol & other drug work, Certificate IV in Training and Assessment, and is currently studying postgraduate work in Health Management and Leadership. For a printable flyer click here. CAN’T MAKE IT? If you are unable to attend your nominated course a substitute for your place is welcome to attend. The full training fee will be charged if you or someone in your place does not attend the session and we have not been given notice as specified below. REFUNDS: If the registered participant is unable to attend a minimum of 3 days’ notice is required to receive a full refund. If the registered participant provides less than 3 days’ notice a refund of 50% of course cost will be refunded. If the course is cancelled, a full refund will be paid in full. ATTENDANCE REQUIREMENTS: Please advise us at time of booking if you have any specific mobility needs e.g. for visual, hearing or mobility impairments. DON'T HAVE A CREDIT CARD? Choose the Pay by Invoice option for Bank Transfer payment.           

An introduction to marketing concepts for non-marketers, Marketing and promotion is becoming more important in human services as we enter a period of increased competition and customer choice.This workshop will focus on building an understanding of branding and how to use a communication strategy to deliver consistent messaging to different target audiences. At the end of the training you will: Understanding branding and the importance of brand reinforcement. Develop a communication strategy to target different audiences. Map your brand to your strategic plan. Use personnel to promote your brand Know how to develop an ‘elevator pitch’ Your facilitator will be Nicky Sloan. Nicky is the CEO of the Community Industry Group. She has extensive experience in the communityservices industry working in community development, women’s and family services and strategic management. Her diverse work history also includes local government, the tertiary sector, banking and finance, owning and running small businesses as well as several board appointments. With degrees in Community and Environment, and Marketing, a Diploma in Project Management, and a qualification in Workplace Training and Assessment Nicky is a highly sought after trainer. Morning tea will be provided. Click here for a printable flyer. CATERING: Please advise us at time of booking of any specific dietary requirements. ATTENDANCE REQUIREMENTS: Please advise us at time of booking if you have any specific needs e.g. for visual, hearing or mobility impairments. CAN’T MAKE IT? If you are unable to attend the session a substitute for your place is welcome to attend. The full fee will be charged if you or someone in your place does not attend the session and we have not been given notice as specified below. REFUNDS: If the registered participant is unable to attend a minimum of 3 days’ notice is required to receive a full refund. If the registered participant provides less than 3 days’ notice a refund of 50% of course cost will be refunded. If the session is cancelled, a full refund will be paid in full. DON'T HAVE A CREDIT CARD? Choose the PAY BY INVOICE payment option for Bank Transfer payment.