Have your say: NGO Benchmarking Tool Copy
September 19, 2017
Time is running out to participate in stage one of the NGO benchmarking model before it closes on 1 October 2017. It is important that as many NGOs as possible trial the tool and give feedback. You can register here to complete the online self-assessment. The NGO Benchmarking Model is a self-assessment tool that NGOs self-assess against ten capabilities to determine how customer-centric their organisation is in relation to other providers. According to the Department, participation in stage one means your organisation will: Benefit from the insights gained through the self-assessment process - they’ve heard from NGOs that they are using this information to guide their strategic plans and professional development programs. Access the resource library – it includes resources on customer-centric service delivery, governance, outcomes measurement etc. Be eligible to attend free training in October 2017 focussed on commissioning for outcomes, outcomes measurement or design thinking. Provide feedback on how your organisation, and [...]
Local Partnership Projects
September 19, 2017
Local Partnership Projects The Tenant Participation Resource Service is launching a new project to assist organisations supporting social housing tenants and applicants on the social housing waiting list. Local Partnership Projects provides resourcing and support to community groups and organisations for small initiatives that address the needs of this target group; supporting them to become engaged in their communities; and increasing their skills and resources to participate in community life. Projects could include community engagement events, skills training or providing volunteering opportunities. Applying for funding through the Local Partnerships Projects is a very simple 3 step process. Simply submit a project idea on our 2 page form then complete your project and then tell us how it went. Feel free to contact TPRS to discuss possible projects or for more information click here.
Active Ageing Conference
September 18, 2017
Active Ageing Conference, Melbourne Our Policy and Project Officer – Regional Issues, Amadis Lacheta, recently attended the Active Ageing Conference in Melbourne, which had a strong focus on Wellness & Reablement (W&R). The conference provided inspiration and best practice case studies to better support the uptake of W&R with service providers across Australia. Throughout the day various presentations were conducted on the importance of open communication to tease out a client’s aspirations and strengths, how better questions can both inform the goals and care plans for elderly people to facilitate their best quality of life, and also improve the culture of service providers to adopt a more enabling approach. Other presenters focused on person-centred measurement tools that complement the NASF (National Assessment & Screening Form), a comparison of how well W&R have been integrated into policy and practice in New Zealand, Denmark, the UK and Australia, the importance of resistance training [...]
Industry Breakfast – Energy & Water Affordability
September 6, 2017
Thank you to everyone who attended our Industry Breakfast on Tuesday 5th September at The Woolshed, Yallah. Participants enjoyed hearing from Helen Ford, General Manager of Governance, Awareness & Policy, Energy & Water Ombudsman NSW speak about the critical issue of energy and water affordability.